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Our Frontline Services teams聽will be unavailable聽on聽Tuesday 25 July,听due to staff training. You can still email us and we'll get back to you as soon as possible after the service re-opens at 9am on Wednesday 26 July.

This includes AskBU, Immigration Advice and Compliance, Financial Support and Achieve@BU.

If you have a query you may find the answer on our聽聽or the聽, where you can also聽change your password,听听补苍诲听request a replacement ID card, council tax exemption certificate听辞谤听student status letter. You can also find聽comprehensive聽information about聽renewing your visa听补苍诲听student financial support.

If you need to make an appointment with an immigration or financial support adviser please email聽[email protected]聽and we will get back to you as soon as possible after the service聽re-opens.